For life overseas. With our seal of approval.
We are home to one of only a small number of specialist solicitors trained to authenticate legal documents for use in the UK or abroad.
Partner | Head of Private Client & Notary Public
At Bell and Buxton Solicitors, we operate a 'no surprises' policy when it comes to pricing our legal services. From the outset we will discuss what work is involved and ensure that you have a clear understanding of the costs involved.
During the new lockdown we will continue to work remotely wherever possible. However, our offices will be open should it be necessary to visit to deliver documents or to see any of our solicitors. Please make sure that you make an appointment for any visit as we need to limit the number of visitors to our offices at any one time and ensure that they and our staff are safe.
Where possible we will arrange virtual meetings by video conference/telephone with our clients and others when appropriate. If you want to talk to one of our solicitors or need legal advice please contact us and we will do all that we can to assist. Please bear with us if it takes a little longer than usual to reply to you.
Anyone visiting us at our offices will need to wear a face covering and follow all the government guidance regarding social distancing.
Where you require a straight-forward certification of documents, we can price work for a fixed-fee. However, for other services we may need to charge an hourly-rate fee, particularly if it involves negotiating with an Embassy.
As a Notary, Charles Neal is regulated by the Faculty Office of the Archbishop of Canterbury:
The Faculty Office
1, The Sanctuary
If you are dissatisfied with the service you have received, please do not hesitate to contact him. If he is unable to resolve the matter, you may then complain to the Notaries Society of which Charles is a member, who have a Complaints Procedure which is approved by the Faculty Office. This procedure is free to use and is designed to provide a quick resolution to any dispute. In that case please write (but do not enclose any original documents) with full details of your complaint to:
The Secretary of The Notary Society
Old Church Chambers
23 Sandhill Road
Northampton NN5 5LH.
Telephone: 01604 758 908
If you have any difficulty making a complaint in writing, please do not hesitate to call the Notaries Society or the Faculty Office for assistance.
Finally, even if you have your complaint considered under the Complaints Procedure, you may at the end of that procedure or after a period of eight weeks from the date you first notified Charles that you were dissatisfied, make your complaint to the Legal Ombudsman*, if you are not happy with the result:
PO Box 6806
Wolverhampton WV1 9WJ.
Telephone: 0300 555 0333.
If you decide to make a complaint to the Legal Ombudsman, you must refer your matter to the Legal Ombudsman
- within six months of receiving a final response to your complaint and
- six years from the date of act or omission; or
- three years from when you should reasonably have known there was cause for complaint (only if the act or omission took place more than six years ago)
The act or omission, or when you should have reasonably known there was cause for complaint must be after 5th October 2010.
*Certain kinds of commercial entities are not eligible to make a complaint to the Legal Ombudsman - please refer to the Legal Ombudsman Scheme Rules or consult the Faculty Office.
By its nature Notarial works requires the processing and storing of information including personal information. Charles Neal is registered with the Information Commissioner and process information in accordance with the Data Protection Act 1998. Charles shares personal information with Bell & Buxton and if necessary with other third party agents in accordance with the principles set out in the Act. Personal information is kept securely and is not shared with other third parties.
"Very impressed that Charles Neal was able to deal with our notary requirements at such short notice."
"Excellent service, nothing too much trouble."
"I saw the Notary Public. It was a very small and simple job and was executed efficiently."
"We needed Power of Attorney quickly and our needs were expedited with courteous efficiency."
"Excellent service - beyond my expectations."