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Costs and complaints for Notary services
Charles Neal

Charles Neal
Partner | Head of Private Client & Notary Public

Meet The Team

At Bell and Buxton Solicitors, we operate a 'no surprises' policy when it comes to pricing our legal services. From the outset we will discuss what work is involved and ensure that you have a clear understanding of the costs involved.

Where you require a straight-forward certification of documents, we can price work for a fixed-fee. However, for other services we may need to charge an hourly-rate fee, particularly if it involves negotiating with an Embassy.

As a Notary, Charles Neal is regulated by the Faculty Office of the Archbishop of Canterbury.  If you are not satisfied with his services, in the first instance you should refer the matter to him.  If you are not satisfied with the outcome or if there is a delay in providing a response to your complaint, then you can refer the matter, in writing to:

The Notaries Society

Old Church Chambers

23 Sandhill Road  St James,

Northampton NN5 5LH.

Email: secretary@thenotariessociety.org.uk

If the matter is still not settled to your satisfaction or there is a delay, then you can take the matter to the Legal Ombudsman but only if other avenues have proved unable to settle the matter for you or have delayed in dealing with a complaint. 

The Legal Ombudsman can be contacted at:

PO Box 6806

Wolverhampton WV1 9WJ. 

Telephone: 0300 555 0333.

Email: enquiries@legalombudsman.org.uk

What our clients say
  • "I saw the Notary Public. It was a very small and simple job and was executed efficiently."

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  • "As always, a very good service in a complex matter."

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  • "Very impressed that Charles Neal was able to deal with our notary requirements at such short notice."

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  • "Excellent service, nothing too much trouble."

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  • "We needed Power of Attorney quickly and our needs were expedited with courteous efficiency."

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